Does American Airlines Provide Wheelchair Assistance?

Yes, American Airlines offers wheelchair assistance to disabled passengers when needed. If you are flying with a wheelchair and need assistance when boarding or deboarding the flight, AA will help you out. However, you will have to request American Airlines wheelchair assistance in advance. Request this special assistance and navigate through the airport or flight in comfort. Read the following blog carefully to learn more about this special service of AA. 

Essential Rules Regarding Wheelchair Assistance

American Airlines aims to offer the best services, and it includes people with mobility issues. Disabled passengers get special attention from AA, and they get extra care. This excellent airline wants to ensure that passengers with disability also complete their journey in comfort. Planning to request wheelchair assistance on AA? Take a look at the following rules.

• As you know, wheelchairs are available in different kinds, and passengers with mobility issues must choose a suitable wheelchair for a trouble-free journey. They must disclose their preferences in advance to fly seamlessly.
• If you seek American Airline wheelchair assistance, speak to AA as soon as possible. The airline needs to make the necessary arrangements in advance.
• Ensure to submit information regarding the wheelchair's weight and measurements when requesting assistance.
• With the AA special assistance service, flyers can navigate the airport comfortably. Representatives will also help disabled people board or deboard the flight if necessary.
• Passengers with mobility issues can bring their own wheelchairs or request it from the airline.
• Please note that you must show some documentation proof to seek special assistance.
• If you have a battery-operated mobility device, you must share the battery details with the airline. AA will determine whether your battery is approved for travel. 
• There is no American Airlines wheelchair assistance cost. You will get the assistance free of cost. 
• Non-collapsible wheelchairs must be checked at the ticket counter.
• If your booked flight doesn’t fit the wheelchair, you need to book another one. You will get a refund if your new flight is more expensive.

How do I Request Wheelchair Assistance Online on American Airlines?

Do you want to request wheelchair assistance? You can do it during the booking process or after it through the manage booking option. Disabled passengers need to make a few clicks on the official site, and avail of the needed help. Here are the steps to add wheelchair assistance to your booking. 

• Go to the American Airlines official site.
• Follow the steps to purchase AA flight tickets.
• Open the “Passengers Details” page.
• Look for the “Add Special Assistance” option.
• Now, find “Wheelchair Assistance.”
• Click on it, and enter the required details.
• Follow the steps to complete the procedure.

Here, you can also tell the airline if you are flying with your own mobility device. Please note that you can also seek assistance after the booking process. For this, you need to access your current

How to Add Wheelchair Assistance in American Airlines Via Call?

Unable to request special assistance on the official site? Call the airline agents and add wheelchair assistance to your booking.

• Call American Airlines wheelchair assistance phone number, 800-237-7976.
• Hear the IVR menu.
• Get in touch with the AA agent.
• Once the executive is connected, request special assistance.
• Share the necessary information.
• Complete the process quickly.

If you need assistance with speech or hearing, you can contact the airline at 800-735-2988. Request special assistance on American Airlines, and make your journey as smooth as possible. If you are flying from Dallas Fort Worth International Airport, you can easily request American Airlines DFW wheelchair assistance at the airport.

Can I Bring My Wheelchair as a Carry-On?

No, mobility devices don’t count toward carry-on limits. You can stow your equipment in the overhead department or under the seat. Collapsible wheelchairs are allowed on American Airlines flights; however, if you are flying with a non-collapsible device, you must check it at the ticket counter. Additionally, ensure that your wheelchair meets the weight and size restrictions.

Does American Airlines Charge for Wheelchair Assistance?

Usually, there is no extra charge to bring wheelchairs on the flight until they meet the size and weight restrictions. If you are bringing your own device, and it completely fits under the seat or in the overhead bin, there is no need to pay any additional charges for assistance. 

If you request a wheelchair from the airline, you will have to pay an applicable fee for it.

Tips for a Smooth Experience

As one of the customer-friendly airlines, it offers assistance to passengers in different situations. If you are seeking wheelchair assistance, follow these tips for a seamless experience. 

• You should let the airline know about your special needs in advance so that specific arrangements can be made.
• Arrive at the airport early on the day of departure so that you have enough time to fulfill all the formalities.
• Make sure to attach needed labels to your equipment, such as your name, phone number, and address.
• If you have requested American Airlines wheelchair assistance, arrive at the departure gate at least 1 hour before the scheduled take-off.

In Conclusion

In short, American Airlines wheelchair assistance makes travel convenient and comfortable for disabled passengers. American Airlines ensures the passengers' needs are fulfilled throughout their journey. Therefore, you can seek assistance and navigate comfortably through the airport or on the flight. Connect with the AA staff in advance, and they will take care of all your needs for a pleasant flying experience.

Also Read: American Airlines Baggage Policy